FAQs & Contact
FAQs
We offer a variety of candles, including scented, unscented, pillar, votive, jar, and tealight candles, all handmade with care.
Our candles are made with natural ingredients, including high-quality waxes, essential oils, and eco-friendly wicks.
The burn time varies depending on the size and type of the candle, but generally, our candles offer a longer and cleaner burn compared to mass-produced ones. For more details, please click on the button next to this answer.
Yes, we prioritize sustainability by using natural, biodegradable ingredients and recyclable packaging materials.
Yes, we offer customization options for scents, colors, and designs. If you needed more customization, please contact us at luminifyy@gmail.com
No, our candles are free from harmful chemicals, parabens, and phthalates, ensuring a safe and clean burn.
To ensure the best performance, trim the wick to 1/4 inch before each use, burn the candle for at least 2 hours during the first use, and avoid placing it in drafty areas. For more details, please click on the button next to this answer.
Yes, we offer bulk and wholesale orders. Please contact us at luminifyy@gmail.com directly for pricing and more information.
You can place an order through our website or contact us if you need help or facing any issues. Currently, we are only supporting COD and Bank Transfer payment methods.
We want you to be completely satisfied with your purchase. If you are not happy with your order, please contact us at luminifyy@gmail.com within 5 days for a return or refund.
Our Commitments
Quality Craft, Eco-Friendly, Innovative Designs, and Customer Satisfaction.
Quality Craftsmanship
Eco-Friendly Practices
Innovative Designs
